Short's Travel Portal & Virtual Invoices - Outage

Incident Report for Short's Travel Management

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 09:31 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2025 - 02:25 CST

Update

The Travel Portal and Virtual Invoices are now operating at degraded performance. We are continuing work to bring them back to fully operational.
Posted Feb 13, 2025 - 01:28 CST

Identified

We have identified the issue and are working on a resolution.
Posted Feb 12, 2025 - 23:11 CST

Update

We are still investigating the issue with the Travel Portal and Virtual Invoices.
Posted Feb 12, 2025 - 20:21 CST

Investigating

We are investigating an issue with the Travel Portal and Virtual Invoices that has caused these two components to go down.
Posted Feb 12, 2025 - 17:12 CST
This incident affected: Short's Travel Portal and Virtual Invoices / Itineraries.
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