We have identified and resolved an additional issue affecting the Travel Portal servers. Continuing to monitor the situation and resolve any new errors that crop up.
Posted Oct 19, 2020 - 10:15 CDT
Monitoring
We identified the root cause of the issue and have implemented a fix. We will continue to monitor the situation to ensure that the services remain operational for a while before we move the status to resolved. At this time, all services are operating as expected.
Posted Oct 19, 2020 - 09:31 CDT
Update
Service looks to be restored, but we will continue monitoring the system, and notify if the issue reoccurs.
Posted Oct 19, 2020 - 08:35 CDT
Update
We are continuing to investigate this issue.
Posted Oct 19, 2020 - 08:21 CDT
Investigating
Currently authenticating into the STM portal is failing and displaying an Unexpected Error: message. This is being investigated.
Posted Oct 19, 2020 - 08:19 CDT
This incident affected: Short's Travel Portal and Single Sign-On Authentication.